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Fresh Finance Online

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Fresh Finance Online
A Con?
Published by mackembulldog
12th September 2007
Default Fresh Finance Online

OK. Got divorced and subsequently had a few money issues which totally ruined my credit rating (brilliant rating before I met my ex-wife).
Anyhoo, I was looking for a company that could offer me such a loan even with my credit rating as bad as it was/is. (its actually not really that bad, but am still unregistered on the electoral role for some reason, and my ex-partner is still on my credit file for another 6 years by way of association which I feel is very wrong to be judged on the actions of others (joint loans taken out without my consent, which I was never able to prove)). Back to the point. I came across Fresh Finance Online and seemed to look as if they could offer me something. Applied, and pretty quickly received a reply which seemingly looked like an acceptance letter. 14.9% APR over the repayment term Id requested. All accepted 'in principle'. Now by the terms that I read, this meant that I would be accepted for the offer presented providing I returned the form signed within 28 days and that my circumstances had not changed in the period of time, from receving the letter to sending it back. OK, heres the other pre-requisite. A cheque made payable to Fresh Finance Online for £49.99 to process the application. Now these guys do use other lenders, (which Ill get to), but in no shape or form do they say Ive been rejected 'by them'. Everything looks okay. A day after sending the cheque I receive a phone call from no other than "Welcome Finance"!!! Offering me a loan for £4500 over 48 months. Not the loan Id asked for through FFO or the repayment period requested. I asked where they got my details from and was told that it was from an online referral. Id posed the question if they had been asked by FFO to process my application, but stated they were not involved with such a company. So loan offered. A nice APR of 45%!!! Yes 45%. At which point I flatly refused and said my thankyou's and goodbyes (which I believe anyone who ever speaks to these people should do).
Next port of call is to ring FFO to find out how my application is going on since sending in my 'administration fee'. At this point Im told that they couldnt offer the loan as stated in their letter and asked how things went with "Welcome Finance". Yes I d been referred by FFO to Welcome. So £50 of my money is spent on doing something I could have easily done myself by typing in a different web address or by dialling a different phone number. They claim that if your loan is unsuccesful that it will be refunded. However, this isnt the case if you are unsuccessful with them (do they actually offer loans or not?). It leads me to this conclusion.
Fresh Finance Online DO NOT offer loans (or at least ones which arent a figment of their imagination). I believe that they are brokers only subsequently obtain a £50 fee for every application that is made. All that was left for me was Welcome, or a debt managemt agency. (I must point out that I have very little personal debt now (around £6000 max), having paid off most of my creditors after my divorce to the tune of £65000!! You think you have it bad!!???). The money I was asking for was in fact to be used to pay off a niggling debt which was my ex-wifes in essence (Credit Card debt which has been Defaulted and in the hands of a debt recovery agency who want all the cash NOW). I dont have the cash to do it of course and my pleadings to pay monthly have gone ignored. A totally seperate issue I know. But back to FFO. Id urge nobody to even contemplate using this service. Use my mistake as a guide. Do the work yourself. If you get refused credit with a reasonable APR, Id seriously urge you to bite the bullet and do without it, if you can. High % loans will only make matter worse. Ive been in some awful financial mess and Im not prepared to get into a new one. Welcome...not so.
 

 

 

By Plantpot47 on 1st February 2008, 11:34
Default Re: Fresh Finance Online

I wish I had read this because I have just being sung by this company and their fabricated loan companys please keep well away from this company.

All they are intrested in is getting your £49 and filling you full of lies when you ring them.

 

 

By mackembulldog on 1st February 2008, 19:12
Default Re: Fresh Finance Online

Quote:
Originally Posted by Plantpot47 View Post
I wish I had read this because I have just being sung by this company and their fabricated loan companys please keep well away from this company.

All they are intrested in is getting your £49 and filling you full of lies when you ring them.
They can keep your money for 6 months. (legally) then you can write back to them demanding your money back (minus £5 admin fee).
Sort your credit out, and go with a reputable company, rather than this bunch of scam artists

 

 

By portholme on 18th June 2008, 11:56
Default Re: Fresh Finance Online - Conmen

Snap!

It's being going on for nearly 2 months now just being fobbed off and lied to.

After getting nowhere with the Fresh Finance I decided to contact the Financial Ombudsman who is now investigating this matter.

If you have been duped by this company then I suggest you too contact the Ombudsman at least then if everyone complains about this company then it might put a stop to their scam (and with a bit of luck get our £49 back).

 

 

By cheekylilmonkey on 27th October 2008, 18:18
Default Re: Fresh Finance Online

I had a similar experience with Tenant Loans Online and managed to get my money back from them after 2 referrals to lenders who couldnt help & them offering me a guarantor loan which was also no help.

I had to act quickly, as the below will only help within days

The below seemed to be the statement which made them give in

I would also refer you to the below my consumer rights. As I have not agreed to a service starting within 7 days, then I am entitled to use the cooling off period to request a refund

http://www.adviceguide.org.uk/index/your_world/consumer_affairs/buying_services_your_righ ts.htm#your_legal_rights_ when_you_buy_services

If you buy services from a trader without having face-to-face contact with them, this is known as distance selling. Examples of distance sales include services that are bought:
  • <LI class=MsoNormal style="COLOR: black; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1">by telephone or fax, including text messaging and mobile phones <LI class=MsoNormal style="COLOR: black; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1">by mail order <LI class=MsoNormal style="COLOR: black; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1">electronically through the internet, e-mail or digital television <LI class=MsoNormal style="COLOR: black; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1">through a shopping channel, or teletext <LI class=MsoNormal style="COLOR: black; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1">from a catalogue
  • through a newspaper or magazine advert order form.
If you buy services in any of these ways, you have rights on top of those you have when you buy services in a shop. The most important of these is the right to a 'cooling off' period. This gives you the right to cancel your order within seven working days, without having to pay anything. The trader must tell you about this right when you place your order. You may not have this right to cancel if you agreed to the service starting within seven days of placing your order.

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